SurveyMonkey trigger node cannot work.

[108405042]

Bug Description

I want the workflow to trigger when someone completes the survey. Therefore, I’m using the “Response Completed” feature of the SurveyMonkey trigger node. I’ve successfully set up the credentials and connected to my SurveyMonkey account. However, during testing, even though I’ve completed the survey, n8n didn’t detect my submission or send the survey data to n8n. I’ve tried other SurveyMonkey trigger options, but none of them have successfully passed the test either.

Sorry, I don’t have a technical background and English isn’t my native language. I hope my explanation was clear enough. Thank you!

To Reproduce

1. Create SurveyMonkey trigger node
2. Choose response completed
3. Create SurveyMonkey Credential
4. Connet my SurveyMonkey account and choose the target survey.
5. Test step and finish a survey
6. Fail to input my data

Expected behavior

I hope this node can properly listen and receive survey responses, so I can continue designing my workflow.

Operating System

I self-hosted n8n on Zeabur.

n8n Version

1.82.3

Node.js Version

I self-hosted n8n on Zeabur.

Database

SQLite (default)

Execution mode

main (default)

[Joffcom]

Hey @108405042,

We have created an internal ticket to look into this which we will be tracking as "GHC-1228"

[Joffcom]

Hey @108405042

Can you check the webhook node and make sure it is not localhost

[108405042]

@Joffcom Hi, did you mean this?

[Joffcom]

Hey @108405042

Yeah that is it, it looks to be correct though. Do you see the webhook registered in survey monkey?

It is a webhook based trigger so we rely on them sending the data, I wonder if they show an error on their side.

[108405042]

@Joffcom hi, As far as I understand, SurveyMonkey does not have a place to enter the n8n webhook link directly. Instead, it requires creating an “app” where you enter the Redirect URL from n8n. I successfully connected my SurveyMonkey account, and after clicking “Test Steps,” I noticed that the Daily Quota Usage was recorded. It also showed that there is one active user. However, I’m not sure why n8n is unable to receive the survey data I submitted during testing.