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Can't upload image for custom customer address attribute #39720

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rogerdz opened this issue Mar 8, 2025 · 7 comments · May be fixed by #39721
Open
5 tasks

Can't upload image for custom customer address attribute #39720

rogerdz opened this issue Mar 8, 2025 · 7 comments · May be fixed by #39721
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Adobe Commerce The issue related to the Adobe Commerce(EE) or B2B functionality Area: Account Component: Attributes Component: Image Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.x Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@rogerdz
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rogerdz commented Mar 8, 2025

Preconditions and environment

  • Magento version 2.4-develop

Steps to reproduce

  1. Add custom customer address attribute with frontend_input = image
  2. Go to edit customer in admin
  3. Edit customer address and upload image for custom customer address attribute

Expected result

Save address success

Actual result

Error "xxx.jpeg" is not a valid file when press save address

Image

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Mar 8, 2025

Hi @rogerdz. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


Join Magento Community Engineering Slack and ask your questions in #github channel.
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@rogerdz rogerdz linked a pull request Mar 8, 2025 that will close this issue
5 tasks
@engcom-November engcom-November self-assigned this Mar 10, 2025
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m2-assistant bot commented Mar 10, 2025

Hi @engcom-November. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
  • 4. Verify that the issue is reproducible on 2.4-develop branch
    Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • 5. Add label Issue: Confirmed once verification is complete.
  • 6. Make sure that automatic system confirms that report has been added to the backlog.

@engcom-November engcom-November added Reported on 2.4.x Indicates original Magento version for the Issue report. Area: Account Component: Attributes Component: Image Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Mar 10, 2025
@github-jira-sync-bot github-jira-sync-bot removed the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Mar 10, 2025
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Unfortunately, not enough information was provided to create a Jira ticket. Please make sure you added the following label(s): Reproduced on 2.4.x, ^Area:.*

Once all required labels are present, please add Issue: Confirmed label again.

@engcom-November engcom-November added Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Mar 10, 2025
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-14150 is successfully created for this GitHub issue.

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m2-assistant bot commented Mar 10, 2025

✅ Confirmed by @engcom-November. Thank you for verifying the issue.
Issue Available: @engcom-November, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@engcom-November
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Hello @rogerdz
Thank you for your report. We have followed the provided steps, and we were able to successfully reproduce the issue. For your reference, please find the attached screenshot.

Image

Steps to Reproduce:

  1. Log in to Magento.
  2. Navigate to Stores → Attributes → Customer Attributes.
  3. Click on Add New Attribute.
  4. Create a Customer Address Attribute with frontend_input = image.
  5. Provide all necessary details and save the attribute.
  6. Navigate to Customers → All Customers in the Magento Admin Panel.
  7. Select any customer and click Edit.
  8. Go to the Address section and click Add New Address.
  9. Attempt to upload an image and provide all required details.
  10. Click Save.

Hence, the issue is confirmed.

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m2-assistant bot commented Mar 10, 2025

Hi @engcom-November. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

    1. Add/Edit Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
      Details- If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
    1. If the issue is not relevant or is not reproducible any more, feel free to close it.

@engcom-November engcom-November removed their assignment Mar 10, 2025
@github-project-automation github-project-automation bot moved this to Ready for Confirmation in Issue Confirmation and Triage Board Mar 10, 2025
@engcom-Bravo engcom-Bravo moved this from Ready for Confirmation to Confirmed in Issue Confirmation and Triage Board Mar 10, 2025
@engcom-Hotel engcom-Hotel added Adobe Commerce The issue related to the Adobe Commerce(EE) or B2B functionality Priority: P2 A defect with this priority could have functionality issues which are not to expectations. labels Mar 11, 2025
@engcom-Hotel engcom-Hotel moved this to Ready for Development in High Priority Backlog Mar 11, 2025
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Labels
Adobe Commerce The issue related to the Adobe Commerce(EE) or B2B functionality Area: Account Component: Attributes Component: Image Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.x Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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