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Cannot Start Docker - Windows 10 #14659

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origfla opened this issue Mar 15, 2025 · 0 comments
Open

Cannot Start Docker - Windows 10 #14659

origfla opened this issue Mar 15, 2025 · 0 comments

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@origfla
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origfla commented Mar 15, 2025

Description

I just did a fresh install of the latest Docker (4.39.0) on Windows 10. BIOS is correctly configured, WSL properly set up, etc. However, when I try and start Docker, it shuts down the engine and pops up an error screen saying "Unexpected WSL error" and closes the app completely - More details below.

Reproduce

Install Docker Fresh on Windows 10
Start Docker - Don't get beyond that

Expected behavior

Docker Engine to start

docker version

Client:
 Version:           28.0.1
 API version:       1.48
 Go version:        go1.23.6
 Git commit:        068a01e
 Built:             Wed Feb 26 10:41:52 2025
 OS/Arch:           windows/amd64
 Context:           desktop-linux
error during connect: Get "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.48/version": open //./pipe/dockerDesktopLinuxEngine: The system cannot find the file specified.

docker info

Client:
 Version:    28.0.1
 Context:    desktop-linux
 Debug Mode: false
 Plugins:
  ai: Docker AI Agent - Ask Gordon (Docker Inc.)
    Version:  v0.9.4
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-ai.exe
  buildx: Docker Buildx (Docker Inc.)
    Version:  v0.21.1-desktop.2
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-buildx.exe
  compose: Docker Compose (Docker Inc.)
    Version:  v2.33.1-desktop.1
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-compose.exe
  debug: Get a shell into any image or container (Docker Inc.)
    Version:  0.0.38
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-debug.exe
  desktop: Docker Desktop commands (Beta) (Docker Inc.)
    Version:  v0.1.5
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-desktop.exe
  dev: Docker Dev Environments (Docker Inc.)
    Version:  v0.1.2
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-dev.exe
  extension: Manages Docker extensions (Docker Inc.)
    Version:  v0.2.27
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-extension.exe
  feedback: Provide feedback, right in your terminal! (Docker Inc.)
    Version:  v1.0.5
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-feedback.exe
  init: Creates Docker-related starter files for your project (Docker Inc.)
    Version:  v1.4.0
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-init.exe
  sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
    Version:  0.6.0
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-sbom.exe
  scout: Docker Scout (Docker Inc.)
    Version:  v1.16.3
    Path:     C:\Users\<user>\.docker\cli-plugins\docker-scout.exe

Server:
ERROR: error during connect: Get "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.48/info": open //./pipe/dockerDesktopLinuxEngine: The system cannot find the file specified.
errors pretty printing info

Diagnostics ID

BC7FCFE1-C8F3-4D7E-BE7C-DE18609E8646/20250315160644

Additional Info

Error in popup (all remedies mentioned there tried):

deploying WSL2 distributions
ensuring main distro is deployed: deploying "docker-desktop": importing WSL distro "WSL2 is not supported with your current machine configuration.\r\nPlease enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.\r\nEnable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED\r\n" output="docker-desktop": exit code: 4294967295: running WSL command wsl.exe C:\Windows\System32\wsl.exe --import docker-desktop \AppData\Local\Docker\wsl\main C:\Program Files\Docker\Docker\resources\wsl\wsl-bootstrap.tar --version 2: WSL2 is not supported with your current machine configuration.
Please enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.
Enable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution
For information please visit https://aka.ms/enablevirtualization
Error code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED
: exit status 0xffffffff
checking if isocache exists: CreateFile \wsl$\docker-desktop-data\isocache: The network name cannot be found.

Image

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