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I just did a fresh install of the latest Docker (4.39.0) on Windows 10. BIOS is correctly configured, WSL properly set up, etc. However, when I try and start Docker, it shuts down the engine and pops up an error screen saying "Unexpected WSL error" and closes the app completely - More details below.
Reproduce
Install Docker Fresh on Windows 10
Start Docker - Don't get beyond that
Expected behavior
Docker Engine to start
docker version
Client:
Version: 28.0.1
API version: 1.48
Go version: go1.23.6
Git commit: 068a01e
Built: Wed Feb 26 10:41:52 2025
OS/Arch: windows/amd64
Context: desktop-linux
error during connect: Get "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.48/version": open //./pipe/dockerDesktopLinuxEngine: The system cannot find the file specified.
docker info
Client:
Version: 28.0.1
Context: desktop-linux
Debug Mode: false
Plugins:
ai: Docker AI Agent - Ask Gordon (Docker Inc.)
Version: v0.9.4
Path: C:\Users\<user>\.docker\cli-plugins\docker-ai.exe
buildx: Docker Buildx (Docker Inc.)
Version: v0.21.1-desktop.2
Path: C:\Users\<user>\.docker\cli-plugins\docker-buildx.exe
compose: Docker Compose (Docker Inc.)
Version: v2.33.1-desktop.1
Path: C:\Users\<user>\.docker\cli-plugins\docker-compose.exe
debug: Get a shell into any image or container (Docker Inc.)
Version: 0.0.38
Path: C:\Users\<user>\.docker\cli-plugins\docker-debug.exe
desktop: Docker Desktop commands (Beta) (Docker Inc.)
Version: v0.1.5
Path: C:\Users\<user>\.docker\cli-plugins\docker-desktop.exe
dev: Docker Dev Environments (Docker Inc.)
Version: v0.1.2
Path: C:\Users\<user>\.docker\cli-plugins\docker-dev.exe
extension: Manages Docker extensions (Docker Inc.)
Version: v0.2.27
Path: C:\Users\<user>\.docker\cli-plugins\docker-extension.exe
feedback: Provide feedback, right in your terminal! (Docker Inc.)
Version: v1.0.5
Path: C:\Users\<user>\.docker\cli-plugins\docker-feedback.exe
init: Creates Docker-related starter files for your project (Docker Inc.)
Version: v1.4.0
Path: C:\Users\<user>\.docker\cli-plugins\docker-init.exe
sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
Version: 0.6.0
Path: C:\Users\<user>\.docker\cli-plugins\docker-sbom.exe
scout: Docker Scout (Docker Inc.)
Version: v1.16.3
Path: C:\Users\<user>\.docker\cli-plugins\docker-scout.exe
Server:
ERROR: error during connect: Get "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.48/info": open //./pipe/dockerDesktopLinuxEngine: The system cannot find the file specified.
errors pretty printing info
Error in popup (all remedies mentioned there tried):
deploying WSL2 distributions
ensuring main distro is deployed: deploying "docker-desktop": importing WSL distro "WSL2 is not supported with your current machine configuration.\r\nPlease enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.\r\nEnable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED\r\n" output="docker-desktop": exit code: 4294967295: running WSL command wsl.exe C:\Windows\System32\wsl.exe --import docker-desktop \AppData\Local\Docker\wsl\main C:\Program Files\Docker\Docker\resources\wsl\wsl-bootstrap.tar --version 2: WSL2 is not supported with your current machine configuration.
Please enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.
Enable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution
For information please visit https://aka.ms/enablevirtualization
Error code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED
: exit status 0xffffffff
checking if isocache exists: CreateFile \wsl$\docker-desktop-data\isocache: The network name cannot be found.
The text was updated successfully, but these errors were encountered:
Description
I just did a fresh install of the latest Docker (4.39.0) on Windows 10. BIOS is correctly configured, WSL properly set up, etc. However, when I try and start Docker, it shuts down the engine and pops up an error screen saying "Unexpected WSL error" and closes the app completely - More details below.
Reproduce
Install Docker Fresh on Windows 10
Start Docker - Don't get beyond that
Expected behavior
Docker Engine to start
docker version
Client: Version: 28.0.1 API version: 1.48 Go version: go1.23.6 Git commit: 068a01e Built: Wed Feb 26 10:41:52 2025 OS/Arch: windows/amd64 Context: desktop-linux error during connect: Get "http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.48/version": open //./pipe/dockerDesktopLinuxEngine: The system cannot find the file specified.
docker info
Diagnostics ID
BC7FCFE1-C8F3-4D7E-BE7C-DE18609E8646/20250315160644
Additional Info
Error in popup (all remedies mentioned there tried):
deploying WSL2 distributions
ensuring main distro is deployed: deploying "docker-desktop": importing WSL distro "WSL2 is not supported with your current machine configuration.\r\nPlease enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.\r\nEnable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution\r\nFor information please visit https://aka.ms/enablevirtualization\r\nError code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED\r\n" output="docker-desktop": exit code: 4294967295: running WSL command wsl.exe C:\Windows\System32\wsl.exe --import docker-desktop \AppData\Local\Docker\wsl\main C:\Program Files\Docker\Docker\resources\wsl\wsl-bootstrap.tar --version 2: WSL2 is not supported with your current machine configuration.
Please enable the "Virtual Machine Platform" optional component and ensure virtualization is enabled in the BIOS.
Enable "Virtual Machine Platform" by running: wsl.exe --install --no-distribution
For information please visit https://aka.ms/enablevirtualization
Error code: Wsl/Service/RegisterDistro/CreateVm/HCS/HCS_E_HYPERV_NOT_INSTALLED
: exit status 0xffffffff
checking if isocache exists: CreateFile \wsl$\docker-desktop-data\isocache: The network name cannot be found.
The text was updated successfully, but these errors were encountered: